Are you great at greeting customers, answering queries over the phone, responding to emails, and helping with ordering and maintaining office supplies and data entry? Then, the opportunity for you to become a Klizonian is right here!

We are looking for a Front Desk Executive with good data entry skills who can undertake all clerical and receptionist duties at our reception desk. If you think you fit the criteria for this job role, don’t hesitate to connect with us.

Job Description

As a FULL-TIME IN OFFICE Front Desk Executive, you will be responsible for welcoming visitors, greeting clients, answering incoming calls, keeping and maintaining records, sorting mail, and handling basic inquiries. You may have to perform light data entry tasks in your downtime.

As an ideal candidate for this position, you must be able to communicate in English, Hindi, and Bengali without difficulty, execute the day-to-day administrative tasks in an office environment and responsibly conduct yourself. The ability to make calls to employees or potential employees is a bonus! Additionally, you will be responsible for monitoring attendance, ensuring the timely arrival of employees, and they are adhering to a strict schedule.

Think you possess all these qualities and skills to become the representative face of our company and can ensure the first impression we make through you is a good one representing our organization in the right light? Then, we can’t wait to meet you and put you in charge of things that require a responsible and dedicated person!

Expected Responsibilities

• Greeting and welcoming visitors/guests in a professional and friendly manner
• Maintaining a tidy and presentable front desk with all necessary materials like pens, forms, paper, etc.
• Reporting to management and performing other administrative duties
• Performing light data entry tasks as required
• Monitoring employee attendance and ensuring adherence to the schedule
• Making calls to employees or potential employees as needed
• Addressing complaints without fail and answering questions immediately
• Answering all incoming calls, keeping messages or forwarding and handling basic inquiries
• Receiving packages, letters, etc., and distributing them to the respective persons
• Preparing outgoing mail by securing parcels, drafting correspondence, etc.
• Providing excellent customer service and support to all clients and employees
• Keeping the files and records updated and copying/scanning/filing documents

Required Skills And Qualifications

• Proven experience as a front desk executive or relevant position 
• Formal qualification in office administration, secretarial work, or related training
• Familiarity with office machines (like printers, fax machines, scanners, etc.)
• Knowledge of office management and basic bookkeeping
• Ability to make calls to employees or potential employees is a bonus
• Strong organizational skills and attention to detail
• Ability to work independently and in a team environment
• Must be proficient in English, Hindi, and Bengali (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong interpersonal and communication skills accompanied by good organizational and multitasking abilities
• Ability to create a welcoming environment and maintain a professional appearance

Must-Haves

• Attention to detail – The candidate must be able to carry out the procedures in a way that is in line with the image of our company
• Discretion – The candidate must be trustworthy and capable of keeping sensitive and confidential information privy
• Multitasking – The candidate must be able to juggle a variety of works and responsibilities at the same time
• Interpersonal Skills – The candidate must have good listening and communication skills, along with patience

A Little About Who We Are

Klizo Solutions, founded by Joseph Ricard, is an IT company that develops outstanding applications and techs in an enterprise environment, located near CC2 in the New Town Area, Kolkata.

But it isn’t the first brainchild of our founder, as he also has multiple start-ups to his credit, including one of the largest music apps in the Philippines and Italy and a first-of-its-kind Cannabis Vending Machine.

So, naturally, being a part of a company founded and run by such a visionary tech leader and a serial entrepreneur, our employees always have ample opportunities to learn and grow as the company evolves. 

Currently, our big happy Klizo family consists of 50+ employees. But we want to extend the happiness of working and collaborating with talented individuals even further. And by this, we mean we will hire more talents over the next few weeks!

Perks Of Being A Klizonian

• Training will be provided (if required)
• 5-day working in a week
• On-time salary every month
• Cool and approachable management
• Numerous opportunities for growth
• Pickup and drop service for early and late shifts

Job Type: Full Time (In Office)

So, are you passionate about providing excellent customer service and ready to show your commitment to ensuring smooth front-office operations? Then, we encourage you to apply for this exciting opportunity right away!