By Klizos Contributor - August 28, 2020
Believe it or not but Covid-19 has left no industry untouched. More or less almost every industry globally has been hit pretty much severely from the COVID blow. But the same cannot be said for eCommerce as this particular business model has not only exploded but witnessed record spikes in sales due to the COVID pandemic.
Keeping the social distancing factor in mind, online sales have surged. And more and more businesses are showing great eagerness to reach their customers online, i.e. through eCommerce website development services.
It may sound a bit odd, but Covid-19 has indeed created a great opportunity for business owners to capitalize on eCommerce.
The fear of contracting the coronavirus through in-store shopping has led people to opt for online shopping which resulted in many opportunities for businesses in the eCommerce landscape.
It’s not only we who are saying this, but market studies across the world are pointing to this fact too. For example:
Getting back at the many eCommerce opportunities that Covid-19 has resulted in, below are some of the major ones:
Those who previously never opted for online shopping have adopted online shopping as a measure to prevent the risks of COVID contraction and further COVID-spread. And it’s indeed good news for online retailers.
During the early stages of the COVID outbreak, the utter necessity of avoiding all outside contacts has resulted in increased online shopping. Yes, whether it’s grocery items or any non-grocery item, around a 42% increase in overall online shopping has been witnessed already. Even the desire for trying new brands online is being observed in consumers.
As a result of social distancing measures, more and more people are trusting and developing complete reliance on online purchasing.
Though in many areas, relaxations on physical distancing have been witnessed, but no one knows what the future holds. So, the dependency that people are developing on online shopping is believed to stay even though social distancing would be no longer a necessity.
COVID-19 has drastically changed the shopping behavior of people. Be it what they buy, or how they buy or when they buy, as a result of people avoiding public places and non-essential businesses ordered to close down, online shopping and bulk-buying have become the customer’s present shopping preference.
If you think that these overnight changes in shopping behavior in consumers have happened based on only generation gaps; then you might be wrong. Because the consumer attitude also has changed depending on gender.
For instance, the percentage of men and women about how much they are spending on products and experiences has also changed dramatically post COVID-outbreak. According to recent reports, more men are preferring frequent online shopping than women. Yes, where around 24% of men are more frequently shopping online; when it comes to women the percentage is only 18%.
To avoid in-store shopping the number of male consumers has gone higher than female consumers. Even men have been found to opt for subscription services, curbside pickup, and buy-online-pickup-in-store options more than women. For example, where 22% of men are opting for curbside pickup and 31 % for BOPIS to avoid in-store environments, only 15% of women choosing curbside pickup and 28% BOPIS.
The eCommerce growth that has propelled due to the COVID outbreak, comes with some challenges as well. Considering the changes in the consumer attitude and expectations and the changing business environment, the eCommerce space is likely to face some challenges such as:
The challenges that the COVID outbreak has created for businesses looking forward to venturing in the eCommerce space can be easily managed by professional eCommerce website development services. The better your eCommerce website or online store is built; the greater its chances of overcoming the challenges.
The need to minimize outdoor contact as much as possible has made more and more people go for online purchasing of almost everything, be it essential stuff or everyday items.
Here are some of the features that an eCommerce store must have to enjoy the benefits out of the opportunities created by the Covid-19 outbreak.
Remember, the accelerated online shopping environment that Covid-19 has created can only be dominated by those who focus on creating a functional, relevant, and customer-centric eCommerce website.
At Klizo Solutions, we house a team of skilled and experienced eCommerce web development experts that can assist you to deliver seamless and user-friendly online shopping experience to your customers.
We have got a rich industry experience in developing eCommerce websites and applications. We can merge your brand imaginations with our solid tech stack to build your dream online store.
Our team is expert in building
Being one of the best eCommerce website development companies, we design and develop eCommerce websites to convert your visitors into customers. We can help you with UI, UX, web and mobile application development, quality assurance, and ongoing optimization of the product. Our eCommerce website design experts have experience in building intriguing eCommerce solutions for diverse industries that include the Cannabis and Hemp industry as well.
So, be it building your eCommerce website or revamping your existing online store, with us, a reputed eCommerce website development company, you get to create a remarkable digital presence in the market.
Get in touch with us with your idea, and let’s build something great together.
Klizo Solutions was founded by Joseph Ricard, an American who has spent the past 10 years working in India, developing good teams and good processes. We have a team of over 40 people, and we develop high level technology in multiple frameworks.